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Child Advocacy, Parent Advocacy and Family Advocacy Practice in South East London
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We provide a range of customised training services for professionals (teachers, social workers, carers and managers), adults and children. We have a particular specialisation around Children's Rights training. 


Introducing Advocacy and Children's Rights
The course covers children’s rights to advocacy, the main problems they experience, effective professional communication with children and their advocates; plus equality and diversity considerations. By the end of the course participants will have a clear understanding of the role of a children’s advocate and how an advocacy and rights-based approach can help children achieve positive outcomes.

*This course has been mapped to meet the requirements of the Level 2 Award in Independent Advocacy
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Supporting Children's Transitions
This course considers children and young people’s entry to the care system and the range of transitions they experience – planned and unplanned.  The aim of this course is to highlight the key issues, the rights of all children and in particular those with disabilities.  By the end of the course participants will have evaluated the transition journey and developed strategies to support stability.

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Listening to Children's Complaints
This course has been developed to improve the effectiveness of professional actions and responses when children make complaints.   It reviews how and why children complain and the roles and responsibilities of the professionals involved in the formal complaints process.   By the end of the course participants will know how to ensure that children complaints are heard and acted upon to improve the individual child’s experience and to improve the system for other children experiencing similar issues, with a focus on early resolution.

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Improving Children's Reviews
This course considers the Looked After Review process; the role of the Independent Reviewing Officer to promote the child’s welfare; and how all those involved can to improve the child’s experience by making the review more child-centred.  By the end of the course participants will have evaluated models and benefits of child-centred reviews and have an action plan for improving local practice.

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Non-Instructed Advocacy
This course considers how to support the needs of very young children; children and young adults with communication difficulties and those with fluctuating capacity to communicate.  By the end of the course participants will have a clear understanding of when and how non-instructed advocacy techniques can be used.

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Improving Outcomes for Children and Young People who experience periods of "Missing From Care"
This course considers the risks associated with absconding from care; the importance of clear procedures; and who is responsible for improving outcomes and how this can be achieved. By the end of the course participants will have evaluated the responses to absconding and developed strategies to improve stability.

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Sexual Exploitation of Children in Care
This course reviews the risk factors for particular groups of children; the statistics for children in care and the experience of young people.  By the end of this course participants will understand how these experiences impact on children’s development and what can be done to develop a coordinated approach.

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Children in Need
This course considers the legal definition of a  ‘child in need’ and the responsibilities of professionals making assessments about their needs for care and protection.  It focuses on the use of section 20 of the Children Act 1989 and when it is advisable to make the transition to a care order. By the end of this course participants will have a clear understanding of good practice in this process and how to include children to ensure their wishes and feelings are heard.

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Pathway Planning for Care Leavers
This course reviews the categories of care leavers and young people’s rights to leaving care support. It considers young people’s rights set out in The Children Leaving Care Act 2000 together with relevant legal judgments’ that must be taken into consideration during the Pathway Planning process. By the end of this course participants will have a clear understanding of effective pathway planning that meets legal requirements and the needs of young people.

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Child-centred Safegaurding
This course considers how to listen to the voice of the child in safeguarding as a key factor in protecting children. It reviews the role of advocates and other professionals in child protection meetings and reviews effective child-centred approaches, including the views of children and young people. By the end of this course participants will be able to listen more effectively to the voice of the child in safeguarding to better protect children.

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Child-centred Family Group Conferences
This course considers how to listen to the voice of children and parents in family group conferences as a key factor in protecting children. It reviews the role of advocates and other professionals in family group conferences and reviews good practice, including the views of families. By the end of this course participants will be able to listen more effectively to the voice of childen and families in family-centred safeguarding to better protect children.

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Effective Secure Accommodation Reviews
This course reviews the criteria for placing a child in secure accommodation and evaluates good practice in conducting reviews. It considers the legal framework and the role of all parties in the review process. By the end of this course participants will have a clear understanding of effective secure accommodation reviews that meets legal requirements and the needs of young people.

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Communicating Effectively with Children and Young People
This practical course considers the challenges and blocks to effective communication between professionals and the children and young people they work with. It reviews good practice with a focus on effective child-centred communication.   By the end of this hands-on course, participants will have  reviewed their communication skills and practiced effective strategies to improve.

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Effective Practice in Equality, Diversity and Inclusion
This course summaries the key rights and responsibilities in the Equalities Act and the legal framework for equality practice. It considers the challenges and benefits of diversity and evaluates effective non-discriminatory practice, with a focus on the children and families sector.  By the end of this course, participants will have a good grasp of legal requirements and the evidence of how to develop better practice.

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About Baker & Joy

Based in South East London, Baker & Joy is a small independent provider of advocacy and family support services. The company's aim is to assist the most vulnerable members of our communities to be listened to by providing the best possible support just when they need it most. We combine a wealth of knowledge, skills and experience at senior level in social care, health and education to provide user-led services that are individual, efficient and cost-effective.

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Instructed & Non-Instructed

In most cases our clients are able to express their wishes and opinions and, working together, they can instruct us on the best course of action for them to speak up for what they want. On some occasions, it is not possible to communicate with people about their views and options. We are non-instructed advocacy experts. We employ a range of non-instructed techniques such as testing any decision against a range of 'quality of life' principles, Best Interest and Human Rights models. We also offer training courses on both instructed and non-instructed advocacy techniques.  

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