When a complaint can’t be resolved at Stage 2, it can proceed to Stage 3 whereby the Local authority must establish an Independent Complaints Review Panel to scrutinise the complaint. Baker & Joy provides an experienced Independent Person to form part of this panel.
The Stage 3 Children Act Complaints Review Panel consists of three independent members. Our panel members ensure that the process is strictly followed and the complainants concerns properly addressed. We ensure that the views of all parties are heard impartially and fully considered. Wherever possible, we work towards a positive resolution of the complaint.
Baker & Joy provides:
Our Panel Member Services include:
Why choose Baker & Joy?
All our Independent Persons are fully vetted and DBS checked and backed by our comprehensive policies and procedures to ensure that everything we do is carried out to the very highest standards.
We are an independent organisation with in-depth experience of providing Investigating Officers and Independent Persons to assist in Stage 2 and Stage 3 complaints. We have been supplying experienced panel members for Stage 3 Complaints Review Panels for over 3 years and have a track record for fair and impartial panels that work for the best outcomes for everyone concerned.