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Child Advocacy, Parent Advocacy and Family Advocacy Practice in South East London
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We are driven by the urgent need to address the challenges of equality, opportunity and diversity that every community faces today. The only way to effectively respond to these challenges is to ensure everyone is equipped to participate in society.

Baker & Joy develops and delivers services in order that vulnerable people are in a position to enjoy the same rights as everyone else.




Our Mission

Baker & Joy will engage in activities that benefit our communities by providing confidential and personalised advocacy and family support. We will make every endeavour to help vulnerable children and adults to develop the skills, confidence and knowledge needed to voice their concerns and secure their rights. 

Our Values

We will achieve our mission by ensuring the following values are fundamental to everything we do:

    •    We champion the voice and rights of those who use our services.
    •    We are independent of all statutory bodies and official
           organisations.
    •    We develop and deliver our work to the highest possible standards
           and best practice.
    •    We actively involve and include all people who use our service in
           service development and improvement.
    •    We champion equality, diversity and participation from all sections
           of our communities.
    •    We maximise our profits and resources to be able to focus on
           frontline services.
    •    We invest in our team and volunteers through continuous support
           and development,
    •    We engage with national and local organisations to achieve the
           best possible outcomes for those who use our service.

Our Commitment

We don't believe that anything positive or sustainable can be achieved when the advocacy or support service takes the form of a 'master and servant' relationship. This is true both where the advocate takes too much of a lead role and effectively tells their client what to do or say and where the advocate is too subservient to the wishes of their client to the detriment of the best possible outcome. Instead, we believe that we have to deliver our services in partnership with our service users. To achieve this, we promise to be open, honest and frank in all our dealings. 

About Baker & Joy

Based in South East London, Baker & Joy is a small independent provider of advocacy and family support services. The company's aim is to assist the most vulnerable members of our communities to be listened to by providing the best possible support just when they need it most. We combine a wealth of knowledge, skills and experience at senior level in social care, health and education to provide user-led services that are individual, efficient and cost-effective.

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Instructed & Non-Instructed

In most cases our clients are able to express their wishes and opinions and, working together, they can instruct us on the best course of action for them to speak up for what they want. On some occasions, it is not possible to communicate with people about their views and options. We are non-instructed advocacy experts. We employ a range of non-instructed techniques such as testing any decision against a range of 'quality of life' principles, Best Interest and Human Rights models. We also offer training courses on both instructed and non-instructed advocacy techniques.  

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